Business Areas

Business Operations & Support

What we do

We take care of business

These two important teams keep everything running smoothly for the people who work for us and the customers who use our services – including providing facilities management and IT support.

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Our sub-teams

Business Operations

The operations team is the single point of contact for our customers. We onboard them to our service, manage and resolve any issues, and support smart meter rollout planning. All with some pretty tough targets. Our aim is to never fail an order. We will be right first time. And we will make things easier for our customers.

Our sub-teams

Business Support

Our busy support team is tasked with running a tight ship at our three Smart DCC offices: Ibex House in London, Brabazon House in Manchester and Discovery House in Nottingham. This includes all aspects of office management – including taking care of Reception, IT support, Health & Safety and Security.

Business Operations & Support jobs

More to explore

Get to know us better

Working Here

We're doing work that's never been done before. Which means there's never been a place to work like this before. We ask questions. We innovate. We improve. And we welcome people who can do the same.

Business Areas

Whether you're in finance, enterprise IT, service delivery or operations, you'll be part of a team working together to make Britain smarter and greener.

FAQs

Find out the answers to common questions such as what kind of training and rewards we offer.